All Jura coffee machines will need to be serviced every few years. If left unaddressed, you’ll eventually get an error 8, which means the machine is totally bound and will be unusable. It is always best to service the machine before it gets to this point. You may hear more noise and a labored movement of the brew unit during coffee making. The Jura brew unit is not owner serviceable. That means you need to have it serviced every several years to keep your machine producing good coffee and espresso.
Over time, with thousands of coffees made, the o-rings go bad and the lubrication is gone. The motor can no longer move the brew unit properly. You lose crema and a properly expressed drink. Also wet coffee grounds accumulate in and around the brew unit and inside your machine. This creates a machine that is a mess with dried and oftentimes moldy unsanitary parts (pictured above).
When we service the brew unit it is removed from the machine and completely torn down into over 30 pieces (pictured below). It is completely cleaned then all o-rings are replaced, food grade grease is applied to lubricate where needed and the unit is reassembled.
Before the unit is reinstalled the entire inside of the machine is also cleaned with Ka-Kleen coffee cleaner that leaves no odor behind for the fresh and pure taste of coffee. It then gets reassembled and fully tested.
Tip: We have found KaKleen to be the best cleaner to get rid of coffee stains and to clean your machine.